How can we help?

Shop at 400+ partner stores through FanFundU. Stores pay us a commission on qualifying purchases, and a share of it goes to your team, at no extra cost to you. Sign in, pick your team, and start each shopping trip from FanFundU, then shop like normal.

Yes. Stores pay us a commission on qualifying purchases, and a share of it goes to your team. Supporters never pay extra for their shopping, teams never pay to join, and there are no sales quotas.

Open the team’s invite link (or find the team by name when you register) and create your free account. From then on, every qualifying purchase you make through FanFundU counts for that team.

Most orders appear as Pending in Earnings within 1–3 days. Cashback stays pending until the store confirms the order, usually 30–60 days after the purchase, once its return window closes. Then it’s confirmed for your team and paid out with the next monthly payout.

Each store sets its own rate: some pay a percentage of your order, others a flat dollar amount. The rate on a store’s card is your team’s share, and it’s what qualifying purchases earn. Watch for ⚡ boosted rates: higher than usual, for a limited time.

Sorry about that! If it’s been more than 3 days and the order isn’t in Earnings, report it as missing cashback (signed in, with the Help button on the shopping pages, or with the Contact support form in the Help Center) with the store, order date, total and order number, and we’ll check the visit and the order with the store. Purchases that weren’t tracked (not started from FanFundU, or made while signed out) can’t be credited later.

Yes, up to 5 teams. Set a primary team and change your split anytime from My Teams. New purchases follow the split you set; cashback already credited stays with its team.

Every team gets a Share Hub with a personal invite link, a QR code, and ready-made posts for text and social. The more supporters who join through your link, the faster the team reaches its goal.

Coaches and admins see team totals and an anonymous activity feed (the store and the amount, never who made the purchase). If you joined through a player’s link, your purchases count toward that player’s total. Stores never receive your name or contact details from us.

Teams are paid monthly. At the start of each month, confirmed cashback is deposited through Stripe to the bank account the team admin connected. Balances under $25 roll over to the next month. Team admins can see every payout on the Payouts tab of their dashboard.

Pending: the store reported your order and it’s inside the return window. Confirmed: the store confirmed it and the cashback is locked in for your team. Paid Out: it’s been sent to the team in a monthly payout.

The bank account the team admin connects for the team through Stripe. Admins confirm they’re authorized to act for the team, and we may ask to verify a team before releasing payouts.

You don’t need one: on the sign-in page you can get a one-time code by email instead. To reset your password, choose “Use password instead”, then “Forgot password?”, and we’ll email you a reset link that works for 1 hour. If it doesn’t arrive within a few minutes, check spam, and make sure you’re using the address you registered with.

English and Español. Switch anytime from the language menu; when you’re signed in, your choice is saved to your account and follows you to your other devices.

No, one account is all you need. A second role attaches to the account you already have, and you can switch views anytime.

Make sure you’re signed in and have picked a team, then click through to the store from FanFundU before checking out: cashback only tracks from an activated visit. Ad blockers and private browsing can also block tracking, so allow FanFundU for best results.

Give it 3 days first: most orders appear as Pending within 1–3 days. After that, report it as missing cashback with the order details and we’ll open an inquiry with the store.

Tell us with the Contact support form in the Help Center: include the page, your device and browser, and what happened. For accessibility barriers you can also write to support@fanfundu.com.